1. How long will the repairs take?
Depending on the amount of damage, your service representative
will inform you at the time the estimate is complete.
2. Will the paint color match?
Each vehicle is given a paint code at the factory. Our Dupont Paint System uses that code to assist in matching the color.
3. Can I have other service work done on my car while it’s at the repair center?
Absolutely. Just speak with an advisor in the service department and let them know your concerns. We will send your
car to them when our work is completed.
4. Who pays for the repairs and when?
Payment is due upon completion of repairs. We accept all major credit cards, cash or checks. In most cases you can direct your insurance company to pay on your behalf.
5. How will I know when my car is done?
Your service representative will provide a personal call to keep you informed of delivery time. Every vehicle is washed and vacuumed.
And as an extra service, after repairs are completed we follow up with a personal phone call to ensure 100% satisfaction! |